Privacy Policy
Last updated: [date]
Draft for review - placeholder wording, not legal advice. A lawyer must finalise this (PIPEDA; including naming sub-processors), and the French version must be published alongside.
1Who we are
GetNette is a home-cleaning service in Greater Moncton, NB. Our designated privacy officer: privacy@getnette.ca.
2What we collect
Name, address, contact, property details, booking history; a payment-method token only - never your card number.
3Why we collect it
To quote, schedule and fulfil cleanings, provide support, and meet legal obligations.
4Consent
You consent when you book or create an account, and may withdraw it anytime.
5Use & disclosure
Cleaners get only the job details needed; service providers process data under contract. We never sell your data.
6Data residency
All personal information is stored in Canada, on sovereign Canadian-owned infrastructure only.
7Payments
Processed by a PCI DSS-compliant Canadian payment provider. We retain only customer and payment-method identifiers.
8Cookies & analytics
Minimal cookies and privacy-respecting analytics. Opt out in your browser.
9Retention
Kept only as long as needed, then securely deleted.
10Security
Industry-standard safeguards against unauthorised access.
11Your rights
Access, correct, delete, withdraw consent, request portability - under PIPEDA.
12Communications
We send booking and account messages you need, and marketing messages only with your consent. Every message identifies us and includes a one-click unsubscribe, in line with Canada's Anti-Spam Legislation (CASL).
13Contact & complaints
privacy@getnette.ca. If unsatisfied, you may contact the Privacy Commissioner of Canada.